13 events found

Code: MHA Mental Health Awareness

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service                       




A workshop that will make you aware of poor mental health and have the tools to cope with situations with confidence

Essential Information
Session Session Date Session Time Session Venue
1 26 May 2020 09:30 - 13:00 Wandsworth Town Hall, Room 256

Code: IJA Interview skills for job applicants


*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service



A course that will give you the confidence to have the best possible chances of being successful at your next job interview.

Essential Information
Session Session Date Session Time Session Venue
1 29 May 2020 09:30 - 13:00 Wandsworth Town Hall, Room 256

Code: PFR Planning for retirement

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service

 
Course that prepares you for retirement.

Essential Information
Session Session Date Session Time Session Venue
1 02 June 2020 14:00 - 16:30 Conference Room 1A, Town Hall Extension 1
2 03 June 2020 09:30 - 16:30 Wandsworth Town Hall, Room 140

Code: MPF Performance Management

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service

The workshop looks at the meaning of managing performance and the conditions and skills required to achieve great performance

Essential Information
Session Session Date Session Time Session Venue
1 04 June 2020 09:30 - 13:10 Wandsworth Town Hall, Room 256

Code: CSFM Coaching Skills for Managers

1 place remaining


*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service 

Acquire the coaching skills to better motivate, engage and work with your staff

Essential Information
Session Session Date Session Time Session Venue
1 08 June 2020 09:30 - 16:30 Wandsworth Town Hall, Room 256
2 17 June 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256

Code: MHFA Adult Mental Health First Aid

1 place remaining

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service


MHFA will give you the skills and confidence to recognise symptoms, provide initial help, and guide the person towards appropriate professional help.

Essential Information
Session Session Date Session Time Session Venue
1 15 June 2020 09:30 - 17:00 Wandsworth Town Hall, Room 256
2 16 June 2020 09:30 - 17:00 Wandsworth Town Hall, Room 256

Code: DIFC Difficult conversations for Managers / Supervisors

4 places remaining

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*


iTrent Self Service

 
A workshop to prepare you for those difficult conversations you might have with your staff or manager.

Essential Information
Session Session Date Session Time Session Venue
1 18 June 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256

Code: NLP NLP Diploma (EVENT FULL)

0 places remaining

The programme will give you a better understanding of human behaviour that will help build relationships with your staff, improve your negotiating skills and engage more effectively with the wider public.

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*


If you do not book via iTrent Self Service, your team will be charged for the cost of this training.
 
iTrent Self Service





 

Essential Information
Session Session Date Session Time Session Venue
1 25 June 2020 09:00 - 17:00 Wandsworth Town Hall, Room 256
2 26 June 2020 09:00 - 17:00 Wandsworth Town Hall, Room 256
3 02 July 2020 09:00 - 17:00 Wandsworth Town Hall, Room 256
4 03 July 2020 09:00 - 17:00 Wandsworth Town Hall, Room 256

Code: ACS Assertive communication skills

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

 
iTrent Self Service



The session will explore your current demeanour and will get you to identify the actions you need to undertake to develop the desired level of assertiveness.

Essential Information
Session Session Date Session Time Session Venue
1 29 June 2020 09:30 - 13:00 Wandsworth Town Hall, Room 256

Code: CSR Conflict skills resolution



*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*


iTrent Self Service


The strategies to defuse conflict with customers.

Essential Information
Session Session Date Session Time Session Venue
1 30 June 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256