Search for Learning and Development Services and Pathways

Learning type
52 events found

Code: EI Emotional Intelligence

This is a workshop for those who want to have a positive relationship with their team. Research has shown your level of Emotional Intelligence will determine your success. Hence, increase your level of Emotional Intelligence and achieve your true success level.

Essential Information
Session Session Date Session Time Session Venue Map
1 27 September 2021 09:30 - 12:30 Virtual Learning Map

Code: ABS/21/0850 Risk Assessment

Acquire the knowledge to establish principles and standards in your work environment to reduce accidents.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2021 09:45 - 12:30 Wandsworth Town Hall, Room 145 Map

Code: ECC Excellent Customer Care

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The skills and techniques to provide Excellent Customer and how best to handle complaints.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2021 09:30 - 16:30 Wandsworth Town Hall, Room 256 Map

Code: SCB/21/1195 EHITS Training

In Wandsworth the Early Help IT System (EHITS) is used by the workforce to record and share information, taken from the Early Help Assessment form, securely for children and young people that they are working with. EHITS can also be used to request services from organisations.

Essential Information
Session Session Date Session Time Session Venue Map
1 29 September 2021 10:30 - 12:00 Virtual Learning Map

Code: SCB/21/1011 Mosaic Early Help Workflow - WORKSHOP

This workshop session is only for Early Help Mosaic users who have completed their Induction to Mosaic and Early Help Workflow training.

The session is designed to address specific issues Early Help Mosaic users have encountered whilst using the system.

It would be useful to list the issues you wish to cover in the session and email them to the trainer prior to the date of this workshop.

Essential Information
Session Session Date Session Time Session Venue Map
1 05 October 2021 14:00 - 16:00 Virtual Learning Map

Code: ABS/20/1285 Fire Marshal

The course will give you the all-round knowledge of what to do in the event of a fire and a clear understanding of the responsibilities and duties of a fire marshal. 

Essential Information
Session Session Date Session Time Session Venue Map
1 05 October 2021 09:45 - 12:30 Wandsworth Town Hall, Room 122 Map

Code: ABS/21/1142 Risk Assessment

Acquire the knowledge to establish principles and standards in your work environment to reduce accidents.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 October 2021 09:45 - 12:30 Wandsworth Town Hall, Room 122 Map

Code: MHT Manual handling techniques

5 places remaining

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The workshop will give you the key safe principles of manual handling which will help you reduce the amount of risk to you when carrying out manual handling duties.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 October 2021 10:00 - 12:30 Wandsworth Town Hall, Room 256 Map

Code: ASC/21/0311 Suicide first aid: understanding suicide intervention

The Suicide First Aid through Understanding Suicide Intervention course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

Suicide First Aid teaches a practical framework for interventions to be used when working with clients and service users or members of the community. Delegates will be more aware of risk factors that might lead someone to experience suicidal thoughts, spot the signs that an individual is at risk and feel confident in their response.

No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation of participants to share their personal experiences.

As any of us could, at any time, encounter a person having suicidal thoughts, this training is open to a wide variety of staff and volunteers working with adults, children and families. It is free at the point of access.

Essential Information
Session Session Date Session Time Session Venue Map
1 11 October 2021 09:00 - 17:00 Virtual Learning Map

Code: ABS/21/1143 Fire Safety

Have the knowledge to act when a fire is detected.

Essential Information
Session Session Date Session Time Session Venue Map
1 12 October 2021 09:45 - 12:30 Wandsworth Town Hall, Room 140 Map

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