Search for Learning and Development Services and Pathways

Learning type
25 events found

Code: DIFC Difficult conversations for Managers / Supervisors (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*


iTrent Self Service

 
A workshop to prepare you for those difficult conversations you might have with your staff or manager.

Essential Information
Session Session Date Session Time Session Venue Map
1 06 April 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256 Map

Code: MS Motivation Skills (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND AND WANDSWORTH SSA, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service

Highly engaged, motivated staff are essential in excellent services. Gain the tools to get make your team more productive.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 April 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256 Map

Code: MVHR Moving and handling techniques refresher (Cancelled)


*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

itrent Self Service 




The course will assess your knowledge to use techniques and equipment to transfer people safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2020 10:00 - 13:00 Roehampton & Putney Locality Map

Code: TM Time management (EVENT FULL) (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service



The course will get you to analyse how you currently manage your time to become more productive in your work environment

Essential Information
Session Session Date Session Time Session Venue Map
1 20 April 2020 09:30 - 12:30 Wandsworth Town Hall, Room 256 Map

Code: MVHR Moving and handling techniques refresher (Cancelled)


*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service 






The course will assess your knowledge to use techniques and equipment to transfer people safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 21 April 2020 10:00 - 13:00 Roehampton & Putney Locality Map

Code: VDBA Visual deafblind awareness (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service



The course will expose you to the difficulties visually impaired and deafblind encounter in the community. A must course for anyone who works in the community.

Essential Information
Session Session Date Session Time Session Venue Map
1 21 April 2020 10:00 - 16:00 Wandsworth Town Hall, Room 256 Map

Code: MHT Manual handling techniques (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The workshop will give you the key safe principles of manual handling which will help you reduce the amount of risk to you when carrying out manual handling duties.

Essential Information
Session Session Date Session Time Session Venue Map
1 22 April 2020 09:30 - 12:00 Wandsworth Town Hall, Room 256 Map

Code: MHFA Adult Mental Health First Aid (EVENT FULL) (Cancelled)

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

iTrent Self Service


MHFA will give you the skills and confidence to recognise symptoms, provide initial help, and guide the person towards appropriate professional help.

Essential Information
Session Session Date Session Time Session Venue Map
1 23 April 2020 09:30 - 17:00 Wandsworth Town Hall, Room 256 Map
2 24 April 2020 09:30 - 17:00 Wandsworth Town Hall, Room 256 Map

Code: ECC Excellent Customer Care

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The skills and techniques to provide Excellent Customer and how best to handle complaints.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 May 2020 09:30 - 16:30 Wandsworth Town Hall, Room 256 Map

Code: ACS Assertive communication skills

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*

 
iTrent Self Service



The session will explore your current demeanour and will get you to identify the actions you need to undertake to develop the desired level of assertiveness.

Essential Information
Session Session Date Session Time Session Venue Map
1 11 May 2020 09:30 - 13:00 Wandsworth Town Hall, Room 256 Map

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