Difficult conversations for Managers / Supervisors
Event Code
DIFC
Venue
Wandsworth Town Hall, Room 256, Wandsworth Town Hall, Room 256, Wandsworth High Street
venue
Trainers
Agostinho De Jesus
trainers
Admin Contact
Agostinho De Jesus (adejesus@wandsworth.gov.uk)
Target Audiences
Youth Worker / Manager, YOT Worker / Manager, Subject Coordinator / Leader, Social Worker / Manager (Children), Social Worker / Manager (Adults), School Business Manager, Residential Worker / Manager, Procurement Officer / Manager, Probation Officer / Manager, Portage Worker / Manager, Play Worker / Manager, Middle Leader / Manager, Midday Supervisor, Library Worker / Manager, ICT Worker / Manager, Housing Worker / Manager, Groupwork Worker / Manager, Finance Officer / Manager, Family Worker / Manager, Facilities Officer / Manager, Deputy / Assistant Headteacher, Creche Worker / Manager, Contracts Worker / Manager, Clinical Team Leader, Assessment Worker / Manager, 14-19 Worker / Manager
target audience
Event Types
Workshop, Seminar, Induction, E-Learning (Interactive session accessed by computer), Drop-in session, Course, Conference, Briefing (Information Update), Accredited
Event categories
Use the events tab above to search for courses
Subjects
Management
Event description
*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*


iTrent Self Service

 
A workshop to prepare you for those difficult conversations you might have with your staff or manager.
Training objectives
Gain understanding of the feelings, techniques and skills to best handle a difficult conversation with your staff or manager.
Learning outcomes
- The repercussions of difficult conversations do not take place
- Analysing the skills / techniques that should be adhered to successfully to carry out a difficult conversation
- Preparing for difficult conversations
- The delivery of difficult conversations.
Additional Information
Enquiries
Start Date
Thursday 18 June 2020
End Date
Thursday 18 June 2020
Closing Date
Thursday 18 June 2020
Times
09:30 - 12:30
Maximum Places
Cost
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Number of Sessions
1